Rating: ★☆☆☆☆ (1/5)
Masterson’s Lounge, nestled in the bustling area of Moonee Ponds , markets itself as a trendy “hipster” hangout , but my unfortunate encounter at this establishment resulted in an experience I’d rather forget . While the bar may appear inviting from the outside , what I experienced behind its doors was disturbing and far below any standard .
The State of the Venue : Filthy and Disregarded
From the moment I entered , it was apparent that cleanliness was not a priority at this venue. The floors were sticky , and a foul smell of uncleaned spills and neglected washrooms filled the entire bar . Reeking of a mixture of urine , old age and a sickly smell. The counter , which should be the main attraction of any pub, was littered with unwashed glassware and litter that looked like it had been ignored for a long time . The restroom was in even a truly awful state— backed up, with a shattered handle and tiles smeared in what I can only assume was human waste .
It wasn’t just a rare instance either. From reading other reviews and talking to people around , it seems that the state of cleanliness (or lack thereof) at this bar is a well-known flaw . Many customers have reported observing cockroaches darting across the drink station and evidence of rodent infestations in the adjoining rooms. For a business that offers beverages , these issues are utterly disgraceful and raise serious concerns about the integrity of their offerings.
Management’s Behavior : Accusations of Inappropriate Actions
However, as appalling as the state of the venue was, what truly made my experience at this establishment one I wish I could erase —was the behavior of its managers. The bar is operated by Pete Cornwell, who also holds a high-profile job as a stress-testing executive at Westpac. Unfortunately, his a post reputation in the business community is tarnished by a disturbing pattern of misconduct in his private dealings and professional settings .
During my time there, I observed how distressed several women seemed around Cornwell. As I asked around, I was appalled to find numerous complaints against him involving inappropriate advances, with multiple women reporting interactions of sending indecent material . Described as disturbingly assertive and boundary-crossing , his actions has created an hostile atmosphere for women who visit Masterson’s. His presence at the bar often resembled that of a unsettling figure than a welcoming host .
Employee Actions : Involved or Powerless ?
Pete’s wife, Mrs. McKenzie , is a co-operator and frequently seen overseeing the bar . Instead of taking action to alleviate the damage done by her husband’s actions, she appears to condone his behavior. Such tacit approval adds a chilling layer to the already unhealthy environment at the bar .
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